PH365 Privacy Policy – Data Protection and User Rights

The PH365 Privacy Policy explains how personal and non-personal information is collected, used, and protected in accordance with Philippine data protection laws and PAGCOR’s gaming regulations. This document ensures transparency and builds trust by detailing your rights as a player and the company’s obligations to safeguard your information through GEOTRUST-certified encryption and strict confidentiality standards.

Table of Contents

Introduction to Privacy Policy

This Privacy Policy outlines how the platform collects, manages, and protects user information across all its services, including the website, mobile application, and associated platforms. The policy applies to all registered players, visitors, and third-party partners who interact with the system. By accessing or using the platform, you acknowledge that you have read and understood how your information will be processed in accordance with this policy.

The company is committed to safeguarding every player’s privacy and upholding the highest standards of transparency and accountability. In compliance with the Philippine Data Privacy Act and PAGCOR’s licensing regulations, strict security protocols are enforced to ensure that personal data is handled responsibly. Through this document, PH365 guarantees full protection of user information while maintaining fairness and integrity in all operations.

Information We Collect

To provide secure, efficient, and personalized gaming services, the platform collects specific types of information from players. This data helps verify user identity, process transactions, and improve overall service quality. All collected information is handled with strict confidentiality and in accordance with applicable data protection laws.

Personal Information

Personal information refers to any data that can identify an individual. The following details may be collected during registration, verification, or gameplay:

Full name, date of birth, and nationality
Contact details such as email address and mobile number
Government-issued identification (for KYC and age verification)
Payment details, including bank account or e-wallet information
Communication records between the player and the support team

All personal information is securely encrypted and used only for authorized purposes within PH365’s operations.

Non-Personal Information

In addition to personal data, the system may automatically collect non-identifiable information for analytics and technical optimization. This includes:

IP address, browser type, and operating system
Device specifications and connection logs
Cookies and browsing preferences
Gameplay behavior, visit frequency, and interaction data

These insights are aggregated to enhance user experience and improve platform performance without revealing any personal identity.

How We Use Your Information

All information collected is used solely for legitimate and operational purposes to ensure safe, compliant, and efficient service delivery. The data helps the platform verify identities, process transactions, enhance user experience, and uphold fair play standards. Below are the main purposes for which your data may be used:

Account Verification: Confirm player identity and prevent duplicate or fraudulent registrations.
Transaction Processing: Manage deposits, withdrawals, and bonus redemptions securely.
Customer Support: Respond to inquiries, resolve issues, and provide tailored assistance.
Service Optimization: Analyze usage patterns to improve gameplay, functionality, and design.
Legal Compliance: Fulfill obligations under PAGCOR’s regulatory framework and the Philippine Data Privacy Act.
Security Monitoring: Detect suspicious activity and maintain system integrity.

All information is processed with strict confidentiality, ensuring that user privacy remains fully protected throughout every interaction with PH365.

Data Storage and Security Measures

All personal and transactional data is securely stored on encrypted servers protected by GEOTRUST 256-bit SSL technology. This encryption standard ensures that every piece of information transmitted between users and the platform remains private and inaccessible to unauthorized third parties. In addition, multi-layered firewalls, access controls, and continuous network monitoring are implemented to detect and prevent potential breaches.

Data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the retention period expires, all records are permanently deleted or anonymized. Regular security audits are conducted to maintain compliance with PAGCOR’s operational requirements and to ensure full transparency in data handling. Through these systems, PH365 guarantees the highest level of protection for every player’s personal information.

Cookies and Tracking Technologies

To provide an optimized and personalized gaming experience, the platform uses cookies and similar tracking technologies. These tools help analyze performance, store preferences, and enhance overall usability while maintaining strict confidentiality and compliance with data protection laws.

How Cookies Are Used:

Functionality: Enable login sessions, account features, and secure payment processes.
Performance Tracking: Monitor site performance to improve speed and reliability.
User Preferences: Remember language settings and interface choices for convenience.
Analytics: Collect aggregated data on page visits and activity trends to improve service quality.
Security: Detect unusual login attempts and prevent unauthorized access.

Players can manage or delete cookies anytime through their browser settings. Disabling cookies may affect certain site functions, but will not restrict access to the platform. All cookie data is handled in accordance with PAGCOR’s privacy compliance standards and managed responsibly by PH365.

Information Sharing and Disclosure

The platform does not sell, trade, or rent user information to third parties. However, under specific and lawful circumstances, certain data may be shared to ensure operational safety, regulatory compliance, or service efficiency. All disclosures are limited, secure, and compliant with PAGCOR and Philippine data protection laws.

Information May Be Shared When:

Required by Law: To comply with legal processes, subpoenas, or government investigations.
Fraud Prevention: To detect and prevent illegal activities or breaches of these Terms.
Payment Processing: Shared only with verified partners like GCash, PayMaya, or banking institutions.
Service Enhancement: Limited data shared with trusted third-party providers for technical support.
Regulatory Oversight: Information may be submitted to PAGCOR to confirm compliance and audit accuracy.

Every disclosure follows strict confidentiality agreements, ensuring that PH365 maintains full transparency while protecting user privacy at all times.

Your Rights and Choices

As a registered player, you retain full control over your personal data. The platform recognizes and respects your legal rights under the Philippine Data Privacy Act and ensures that you can manage your information at any time. The following rights are granted to all users of the platform:

Access and Review: Request a copy of the personal data stored in your account.
Correction: Update inaccurate or outdated information through the Member Center or customer support.
Deletion: Request removal of your data, subject to regulatory and transaction retention requirements.
Consent Withdrawal: Revoke permission for certain data uses, such as marketing communications.
Data Portability: Obtain an electronic copy of your data for transfer to another provider, if applicable.
Complaint Filing: Report any data misuse or privacy violations to the support team or authorities.

Through these rights, PH365 empowers every player to maintain transparency, control, and confidence in how their personal information is managed.

Third-Party Services and External Links

The platform may include links to external websites or services operated by third-party providers such as payment gateways, affiliates, or social media partners. These external entities maintain their own privacy practices, which may differ from ours. Players are encouraged to review the respective privacy policies before sharing any personal information.

When Third-Party Access May Occur:

Payment Gateways: Services such as GCash, PayMaya, or banking institutions may process your financial transactions.
Game Providers: Certain games or promotions are hosted by licensed third-party partners.
Analytics & Advertising: External tools may collect aggregated, non-identifiable data to enhance performance.
Social Media Links: Connections to official pages on platforms like Facebook are for updates and communication only.

The company is not responsible for the policies or content of these external sites. However, PH365 ensures that all affiliates operate under verified and PAGCOR-approved agreements to maintain safety and compliance.

Policy Updates and Notifications

To maintain transparency and compliance with evolving data protection standards, this Privacy Policy may be modified from time to time. Updates ensure that all practices remain aligned with the Philippine Data Privacy Act and PAGCOR’s regulatory framework. The following procedures apply to all policy updates:

Effective Date: All revisions take effect immediately upon publication on the official website.
Notification: Significant changes will be communicated via email, in-site alerts, or push notifications.
User Responsibility: Players are encouraged to review this policy periodically to stay informed.
Continued Use: Ongoing use of the platform after any update signifies acceptance of the revised policy.
Version Tracking: Each update will include a “last modified” date for reference and verification.

Through consistent updates and transparent communication, PH365 ensures that players are always aware of how their personal information is protected and managed.

See more: PH365 Terms and Conditions – Player Agreement & Policy

Conclusion

Protecting your privacy is our top priority. This policy reflects our ongoing commitment to transparency, accountability, and responsible data handling. Every safeguard, from encryption to strict access control, is designed to ensure your personal information remains confidential and secure.

By using this platform, you acknowledge and trust the measures set under the PAGCOR data protection standards. Should you have questions or concerns, our support team is always ready to assist. Continue exploring safe and fair gaming by visiting the official homepage at https://www-ph365.ph/ today.