PH365 Terms and Conditions – Player Agreement and Legal Policy

The PH365 Terms and Conditions outline the rules, responsibilities, and legal agreements that govern your use of the platform. By creating an account or participating in any activity, you agree to comply with these terms set under the PAGCOR regulation. These policies ensure transparency, fair play, and full protection for all players while defining the rights and obligations between you and the company.

Introduction to Terms and Conditions

These Terms and Conditions serve as a legally binding agreement between the player and the platform. They apply to all products, services, promotions, and interactions provided on the website and mobile app. Players are encouraged to read these terms carefully before registering, depositing, or participating in any game. By accessing the site, you confirm that you fully understand and agree to the rules, policies, and conditions set forth herein.

introduction to terms and conditions
Introduction to Terms and Conditions

The purpose of this document is to ensure transparency, fairness, and regulatory compliance within the online gaming environment. All activities conducted on the platform are governed by PAGCOR’s licensing standards, which uphold responsible gaming and consumer protection. Through these guidelines, PH365 promotes a secure, honest, and enjoyable gaming experience for every player operating under Philippine jurisdiction.

Acceptance of the Terms

By registering an account, accessing the website, or using any related services, you automatically acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. This agreement serves as the foundation for your participation in all gaming activities and governs your relationship with the company. If you do not accept these terms, you must refrain from using the platform or its services.

These Terms may be updated periodically to reflect system improvements, new regulations, or changes in operational policies. It is your responsibility to review the latest version regularly. Continued use of the platform following any modifications signifies full acceptance of the revised terms and continued compliance with all PAGCOR-regulated gaming standards set forth by PH365.

Definitions and Key Terms

For clarity and better understanding, the following definitions apply throughout this document. These terms are intended to ensure consistent interpretation of the rules and conditions outlined in this agreement.

  • “Account” – Refers to the personal gaming account registered and maintained by the player for the purpose of accessing services on the platform.
  • “User” / “Player” – Any individual who registers, logs in, or participates in games or promotions offered by the platform.
  • “Deposit” – The act of adding funds to a player’s account using approved payment methods.
  • “Withdrawal” – The process of transferring winnings or balances from a player’s account to an approved bank or e-wallet.
  • “Bonus” – Any promotional credit, free bet, or reward offered under the platform’s promotional policies.
  • “PAGCOR” – The Philippine Amusement and Gaming Corporation, which regulates and licenses the platform’s operations.
  • “We,” “Our,” or “Company” – Refers to PH365, its affiliates, or authorized representatives managing the platform.

Account Registration and Eligibility

To participate in any gaming activity, users must first create an account that meets the platform’s eligibility standards. Registration is open only to individuals who meet all legal and compliance requirements set by the company and PAGCOR. Below are the key rules and criteria for registration:

account registration and eligibility
Account Registration and Eligibility
  • Players must be at least 21 years old and legally allowed to participate in online gaming under Philippine law.
  • Each player may register only one verified account; duplicate or shared accounts are strictly prohibited.
  • All information provided during registration must be accurate, complete, and verifiable.
  • Accounts must be created personally by the user and cannot be transferred or sold to another party.
  • Verification through valid government-issued identification is required before any financial transaction.
  • The company reserves the right to suspend or terminate accounts that violate eligibility rules or provide false information.

Through these measures, PH365 ensures that all players enjoy a fair, compliant, and responsible gaming environment.

Player Responsibilities and Conduct

All players are expected to act responsibly, honestly, and in full compliance with the platform’s rules. By using the services provided, users agree to maintain ethical behavior and respect both the company’s policies and fellow players. The following responsibilities and standards of conduct apply to all registered members:

  • Players must provide accurate and truthful information during registration and transactions.
  • Each user is responsible for keeping their account credentials secure and confidential.
  • Players may not engage in fraud, money laundering, collusion, or any form of cheating.
  • The use of software, bots, or automation tools to manipulate game outcomes is strictly prohibited.
  • All communication on the platform must remain respectful, non-abusive, and compliant with fair play principles.
  • Users agree to report suspicious or fraudulent activities to the support team immediately.

By following these standards, PH365 maintains a safe, transparent, and responsible gaming community for all players.

Deposits, Withdrawals, and Transactions

All financial transactions conducted on the platform are subject to strict verification and compliance checks to ensure the integrity of the payment system. Players must follow the approved methods and limits set by the company for both deposits and withdrawals. The following terms govern all monetary activities on the platform:

deposits, withdrawals, and transactions
Deposits, Withdrawals, and Transactions
  • Deposits can be made through GCash, PayMaya, GrabPay, or Bank Transfer as approved local payment channels.
  • The minimum deposit is ₱50, while the minimum withdrawal is ₱100; maximum limits depend on payment method.
  • All withdrawals must be made to a registered account in the player’s name and verified through KYC.
  • Multiple simultaneous withdrawal requests are not permitted.
  • Processing time typically ranges from 5–10 minutes, depending on the chosen payment provider.
  • Suspicious or fraudulent transactions will be investigated, and the company reserves the right to freeze or reverse funds if illegal activity is detected.

Through these rules, PH365 ensures fast, fair, and fully compliant financial transactions under PAGCOR’s gaming regulations.

Bonuses and Promotions

Bonuses and promotions are offered as part of the platform’s ongoing rewards program. All promotional offers are governed by specific terms designed to ensure fair participation and transparency. By joining any event or claiming a bonus, players agree to follow the rules outlined below:

  • Each promotion is limited to one account per player, household, or IP address.
  • All bonuses are subject to wagering requirements before withdrawal can be made.
  • Expired or unused bonuses will automatically be voided after the stated validity period.
  • Bonus funds cannot be transferred or exchanged for cash unless stated otherwise.
  • The company reserves the right to modify or cancel any promotion without prior notice.
  • Abuse or exploitation of promotional offers may result in account suspension or forfeiture of winnings.

Through these terms, PH365 ensures that all promotional activities remain fair, transparent, and fully compliant with the PAGCOR gaming policies.

Fair Play and Game Integrity

The platform is committed to maintaining a fair, transparent, and trustworthy gaming environment. Every game operates under strict technical supervision and fairness standards to ensure that all outcomes are random and unbiased. The following policies guarantee integrity in every gaming session:

  • All games use Random Number Generator (RNG) technology certified by independent testing agencies.
  • Game providers and software partners are regularly audited for fairness and reliability.
  • Players are prohibited from using external programs, bots, or scripts to manipulate results.
  • Any form of collusion, fraud, or advantage play will result in account suspension or permanent termination.
  • System logs and game histories are retained for verification in case of disputes.
  • The company reserves the right to review and investigate any irregular gameplay activity.

Through these fair play policies, PH365 ensures that every player enjoys a secure and transparent experience, aligned with the PAGCOR responsible gaming standards.

Privacy and Data Protection

The protection of personal information is a top priority. All user data, including registration details, payment information, and communication records, is securely stored and encrypted using GEOTRUST 256-bit SSL technology. This system ensures that sensitive information remains fully protected from unauthorized access or misuse during all transactions and gameplay sessions.

privacy and data protection
Privacy and Data Protection

The platform strictly adheres to the PAGCOR data privacy and cybersecurity standards. Personal data is collected solely for operational purposes, such as identity verification, account management, and legal compliance. It is never shared with third parties unless required by law or regulatory authorities. For more details on how your information is handled, please refer to the PH365 Privacy Policy. Through these policies, PH365 ensures confidentiality, integrity, and full transparency in data management.

Intellectual Property Rights

All materials and content available on the platform are protected by international copyright and trademark laws. These rights ensure that all proprietary assets belonging to the company remain legally safeguarded and cannot be used without prior authorization. The following terms define how intellectual property is managed and protected:

  • All logos, designs, text, graphics, and software are the exclusive property of the company.
  • Players are granted a non-transferable, limited license to access and use the platform for personal entertainment purposes only.
  • Users may not copy, modify, distribute, or reproduce any content for commercial use.
  • Unauthorized use of brand materials, including the PH365 trademark, may lead to civil or criminal liability.
  • Third-party brands appearing on the site are displayed with permission or under partnership agreements.

Through these rights, PH365 preserves brand integrity and ensures legal protection for all creative and operational assets.

Account Suspension and Termination

The company reserves the right to suspend or permanently close any account that violates these Terms and Conditions or engages in prohibited behavior. Suspension or termination may occur with or without prior notice, depending on the severity of the violation. The following situations may lead to action:

  • Submitting false or misleading information during registration or verification.
  • Engaging in fraudulent transactions, collusion, or unfair gameplay.
  • Using multiple or shared accounts to gain unauthorized advantages.
  • Involvement in money laundering, illegal betting, or third-party manipulation.
  • Breaching the PAGCOR responsible gaming or anti-fraud regulations.
  • Failing to provide the requested verification documents within the required timeframe.

Players may contact the support team to appeal or clarify the reason for suspension. Through these measures, PH365 maintains a fair, transparent, and compliant gaming environment for all users.

Limitation of Liability

The company operates within the framework of PAGCOR’s legal and regulatory standards to provide secure and fair entertainment. However, players acknowledge that participation in online gaming is done at their own discretion and risk. The platform is not liable for any losses resulting from technical errors, internet disruptions, or system maintenance activities beyond its control.

limitation of liability
Limitation of Liability

Under no circumstances shall the company, its affiliates, or service providers be held responsible for indirect damages, loss of data, or profits arising from the use of the website or its services. The company’s total liability shall not exceed the amount of funds available in the player’s account at the time of the claim. Through this clause, PH365 ensures a balanced and transparent relationship between the platform and its users.

Amendments and Updates to the Terms

To maintain compliance with legal and operational standards, the company reserves the right to modify or update these Terms and Conditions at any time. Updates may occur to reflect changes in legislation, system upgrades, or policy improvements. The following guidelines apply to all amendments:

  • All updates take effect immediately upon publication on the official website.
  • Players are encouraged to review the Terms periodically to stay informed of any changes.
  • Continued use of the platform after updates constitutes full acceptance of the revised Terms.
  • Major policy changes affecting player rights will be communicated via email or in-site notifications.
  • It is the user’s responsibility to remain aware of the current version of these Terms.

Through transparent communication, PH365 ensures that every player remains informed and aligned with the platform’s most up-to-date legal framework.

Governing Law and Jurisdiction

All activities and agreements related to the platform are governed by the laws of the Republic of the Philippines. The company operates under a valid license issued by the Philippine Amusement and Gaming Corporation (PAGCOR), ensuring that all services meet the required legal and ethical standards.

governing law and jurisdiction
Governing Law and Jurisdiction

In the event of any dispute arising from the use of the website, both the player and the company agree to submit to the exclusive jurisdiction of the courts in Makati City, Philippines. All claims shall be handled in accordance with Philippine law. This ensures that every transaction, agreement, and activity conducted through the platform remains fully transparent, regulated, and accountable. Through this provision, PH365 upholds fair and lawful gaming for all its users.

See more: Contact PH365 – 24/7 Customer Support & Help Center

Conclusion

These Terms and Conditions form the foundation of a fair and transparent relationship between the player and the platform. By following these rules, users help maintain the integrity and safety of the gaming environment while ensuring compliance with Philippine law. The company, in turn, remains committed to protecting player rights, promoting responsible gaming, and upholding PAGCOR’s licensed standards.

Players are encouraged to review this policy regularly and contact the support team for clarification if needed. Through mutual respect and adherence to these principles, PH365 PH ensures a secure, trustworthy, and enjoyable experience for all.